Customer Ratings & Reviews

Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.

Great service product for gaming controllers. Easy swap at the store, then repurchase on the new one. Genius!

This protection plan is absolutely worth it! It offers excellent coverage and gives me total peace of mind for my purchase. The claims process is straightforward, and the customer service is responsive and helpful. When I had an issue, it was resolved quickly and without any hassle. It’s reassuring to know my investment is protected, and the cost of the plan is very reasonable for the value it provides. Highly recommend this for anyone who wants reliable and stress-free protection!

Highly recommend on anything you get. And if you have the app you dint need to ket track of the receipt it keeps it in file for you.

Always get the warranty. I always end up using it with things like headsets and controllers.

Always always get Geek Squad with whatever you buy from Best Buy especially if it something like a game console or something that can break easily. You can get that product replaced say if you rage quit or you accidentally drop the item you can get it replaced with little charge or even replaced for free

Never buy a product without it. Sure, you could use the manufacturer's warranty, but this protection plan just makes things easier.

Highly recommend on anything you get. And if you have the app you dint need to ket track of the receipt it keeps it in file for you

I had a headset I recently purchased break and either the geek squad protection was able to exchange quick and easy!

That's why I love to buy from Best Buy every where yiu go they offer yoh 1 year warranty. Best Buy offers you 2yr warranty. A great Purchase.

Picked up the starfield limited edition controller. Love the design, glad i was able to get one!

This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

2-Year Accidental Geek Squad Protection.2-Year Accidental Geek Squad Protection

[Employee of bestbuy] I buy GSP on all of my items. It's a great value and keeps me from being disappointed in a purchase if anything goes wrong. I had an ADH plan for my Shokz headphones. I forgot them on the back of my bicycle, they fell off and got run over by a car. Thanks to the Geek Squad Protection Plan, I was able to get a brand new set for no additional cost. Thanks Best Buy!

I honestly dont buy anything from Best Buy without the warranty..it's easy to exchange and is never a hassle

Agents helped me with a warranty claim. I was in out like a demon’s whisper.

Great customer service no haggling or hassle whatsoever

Glad i went with the geek squad protection plan they offer great protection

Always good to have protection plans. Haven't had to use this one. In the past it has been very helpful in getting things fixed or replaced. No issues with getting service.

Got this for my PS5 duelsence esge replaceable joystick, so I expect to make great use of this service with the eventual stick drift.