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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6464 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 6,464 reviews
  • Rated 5 out of 5 stars

    Very Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never personally used the replacement yet, but I enjoy the low pricing and good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I needed to use the service several times and it was great and easy the items were fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two-year protection comes in very handy when you want to replace your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are so good and very consistent with their stuff I love them so mucj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my problem with ease. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful & gave quick guidance on what I should do with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for long term use on any equipment purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting for regularly/ frequently used items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my Xbox nd home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing I was happy when they fix my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is always worth getting here at Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ce I'm very handy. My son is a gamer and I had to replace Controllers every 4 months. With this i just took it back and they repaired it replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad Returning items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me with my return. Old headset was not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to buy just incase something happens to your items you never know ,but it covers awesome no issue when using when you have too ,its a must buy a+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is going to be great for when you need things fixed I have not yet had a chance to use it and hope that I don't but it's good to know it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it just in case, but didnt need it so far.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I always get gsp!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has always been worth it and has come in clutch multiple times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing to do to get an excellent protection for your purchase I’ve been purchasing it every time I buy something and it’s a great thing I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warehouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t forget to take advantage of the opportunity to get the warranty on your property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat value for what you get. Replacement process is smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used with Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for often used electronics. Used to replace a Xbox controller

    I would recommend this to a friend