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Customer reviews

Rating 4.8 out of 5 stars with 6554 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 6,554 reviews
  • Rated 5 out of 5 stars

    Controller replacement for free with insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mabe good on their warranty replaced the whole controller for a thumb stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing well need protection. Would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech in Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device to have it in the Geek Squad is a peace of mind. Love this service because is a peace of mind that you can trust them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having a safety net. Anything ANYTHING happens to my controller and I can it back for the next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for old people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, they are great if you’re old & unable to do basic installation yourself.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it in case you need it!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to protect whats worth protecting. Or dont and just re buy it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the idea of being safe whne my 7 year old breaks this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying protection on my electronics, this service wasn’t a headache for like others is easy to use and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again i bought this Geek Squad Replacement for my grandson since he seems to have issues and they can help him out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Item And Game. Highly Recommend For Gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing Best Buy has your back if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My product is in good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is great to insure you of a peace of mind when something goes wrong with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for my ps4 control replacement and was worth it just wished Sony had a longer warranty period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the 2 year plan on almost anything of real value at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy return and swap policy. No issues when reporting flaws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth get the Geek Squad coverage, they're always there to help or replace without question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it went perfect to get the product working it was quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my Elite controller. Need this just in case it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. If anything goes wrong, i can get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. If anything goes wrong, i can get a replacement.

    I would recommend this to a friend