Customer Ratings & Reviews

This controller is awesome, the buttons and functionality are awesome, and has great flow and a 2 yr blanket to boot.

Great keyboard works well I recommend this to anyone looking for a good keyboard

Really good controller, very nice paddle placement and you can change between 3 paddle setups that will also change the color of your Xbox button. Also the rubber grips help those with sweaty palms and trigger stops are really helpful for fps gaming, and on top of that you are given extra analog sticks that are also longer which help with precision aiming very good controller have had mine for a little over a year no problems.

Always nice to have the ease of mind knowing they got you covered.

Very helpful and always very attentive. Thanks for all the support .

My controller was starting to have stick drift only after a few months of using it. I was able to go to the store and exchange the controller for a brand new one. Young lady at the registers was kind and explained the whole process for us!

A must have when thinking of protecting your purchasing. I've never had a problem with it always taken care of very well no headaches. Definitely pay the extra amount to have peace of mind.

Honestly Best Buy should offer the membership sooner, I have bought many things from there and since I got the total yearly membership. I had a very expensive laptop taken to a local shop couldn't turn it on or figure it out spent 2 weeks in their shop went to best buy to buy the membership because they will help with any device no matter where or when you bought it, they had it turned on in less than 2 hours

Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again

I love geek squad they are amazing and great at they job

My agents were able to provide the right help for me and were very friendly and on top of that, it was Black Friday, with them remaining with great attitude and composure. I was able to take this product home and enjoyed with all of my friends playing the ps5 that night at a party.

I broke my controller and had the warranty for it all I had to do was take in the control(without the box) and they gave me and new one simple and asked if I’d like to put another warranty

Best extended warranty hands down. Peace of mind!!

Great protection plan for an expensive controller.

These guys are very helpful anytime we have a tech issue we just give them a call or take what we are having issues with to them and they fix it

I bricked my PC and not only did they replace it hassle free, it was actually an upgrade! Great service.

whenever I purchase anthing from Best Buy, especially products like coffee makers and computes , I always get their Geek Squad protection planinsurance. I don't leave home without it!

Geek Squad accidental replacement has saved me thousands over the last 20 plus years of buying from Best Buy ! I have always purchased the replacement plans for anything over 50 dollars is my rule of thumb and let me tell you I have had many things go wrong with many different items and Geek squad has always been there to save the day ! I have only had one bad experience out of probably 30 or more different returns over the years where they would not fix a tv and that was just due to a worker that didn't seem to like customers and tried every way possible for the repair to be denied lol

This is the best hassle free warranty. I’ve used it twice for my Xbox controller. Then recently when my husband needed a ps5 controller we ultimately decided to go to Best Buy because of THIS warranty. It was the deciding factor.

I always get geek squad protection Its always easy to come and have your deviced fixed or just straight up replaced, they also give you the option to but the protection again insuring your device for life basically