Customer Ratings & Reviews

The 2 year warranty in my opinion is a must especially if its a big ticket item. I have use their warranty exchange before and they do a great job. My experience my niece had accidentally snapped my headset earcup i took the item in for the warranty exchange the team was great and easy to talk with i had brought the item in its original box and everything it comes with I was able to get the same model or get store credit for a different headset i got new set and paid to renew the warranty for another 2 years

We bought the Turtle Beach Stealth 600 Xbox headset for my son. After two months, the mic quit. We invoked the Geek Squad plan. Four months later, headset number two gave up the ghost. We're now on headset number three, about two months in. Both headsets had microphone failure. The headphones themselves were flawless -- great for music and such, but if your friends can't hear you, what good are they. Thankfully I was able to get the headsets replaced quickly in store. Very happy!

The service that will save you time and money. You just go to the store and they tale care of you and your pc or console. In my case I have it for both. Get it with you console or pc. Is a excellent service!

The software operates efficiently and proved to be very useful when dealing with some electronic devices that required attention.

The best thing you can buy when you shop electronics. Local stores so you just stop by have your defective product exchanged or completely refunded minus the protection plan of course. Electronics are an investment for your entertainment so protect your money. I have had two 75 inch TVS replaced at no cost but another service plan. The tvs have been newer and better models so to me it’s a win win.

I don’t remember what this is for but BUY IT!!!!!!

These warranties have saved me more times than I can count.

It super useful because before it expires I can just go get it replaced and get a new one and all I have to do is just pay for the 2 year warranty again which is better then buying the whole thing again

Geek Squad protection is like car insurance. Don't drive your expensive electronics without it. I used to spend $60 on a new controller every few months when my triggers or my joysticks stopped worked. A $20 Geek Squad protection plan changed that. Now when they break in a few months, I can count on Best Buy to swap it out with a working product, buy a new protection plan and keep it moving. For items that experience wear and tear, there's nothing better.

They are definitely good at their job and always handle all my electronic needs!

Guys order my new set and got it next day. No fuss no headache

The products have amazing quality but accidents can happen. I would totally recommend getting this product as it is a plus on your purchases. Nice and diligent staff.

Always great to have extra protection. Products eventually wear down and when the manufacturers warranty ends, geek squad will be there to help out or replace product.

we bought already and still working but the condition is now a days little old and we need to buy new one if we win this prize will be wow

So far I have never had an issue with ny electronics being fixed or replaced!

I definitely recommend the extended protection. Never had a problem with it.

Wow people this is the BEST BUY of my life trust me is the best desition to ALLWAYS get the 2 year waranty. On all items with great value. Also for computers the geek scuat service is fenomenal.

Great product, Would buy again just to make sure my items are safe.

Adds a great value to any purchase, most electronics arent built to last and this also you keep enjoy it

I don't like how if I pay for yearly it will automtically remove any geek squad protection for the products I had before that and mainly only keep geeksquad protection. Had to manually get this fixed. Also the pc builders don't do the entire job you request. They miss a few wires. I would only recommend for purely renewing items.