Customer Ratings & Reviews

The protection plan has saved us many times. IT IS WORTH IT!! We hesitated getting our 12-year-old a laptop, but after the ease of getting one replaced, we can get any electronic as long as we have this protection plan.

Love best buys warranty but expensive. Compared to other stores.

The agents was professional and courteous and made my dayz easier

It’s perfect for replacing controllers with stick drift. Just bring it in and they give you store credit to buy a new controller right then and there. All you have to do is spend $20 on 2 more years of insurance. Amazing service.

An amazing product to have if you love to read with a glare free screen and a multi-versatile device to use for notes, reminders, upload your favorite books, and more all on one device. Definitely a must have.

its a really good mic and it lasts for a really long time

They can fix almost anything at a great price. My controller was broken and they replaced it easily and fast

I love the geek squad protection!! How could you not!? Yeah it's a little pricey on some items because the more your item cost most likely the more that warranty will cost but to have that piece of mind and know that within a few years if your product messes up and or your kid gets ahold of it and snaps if in half then just take it in and claim your warranty and get your new product!!! Luckily I haven't had anything like that happen with the kids but my old headset was giving me issues so I claimed the warranty on it and got something else after having it for about a year and a half they where polite and the transaction to get something else was smooth as butter.

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

A great plan to give you peace of mind for your purchases.

If you get a PS5 controller get the warranty! No hassle replacement for stick drift!!!

Absolutely love the warranty. It is absolutely wonderful, give extreme value to purchases.

Its the only gaming headset that i like. Best is sound and the looks is great.

Very professional and easy to use service. Definitely recommend for more expensive purchases.

Always buy your protection, you insure your house and car, insure your products as well. Factory warranties are never as good as best buys geek squad protection!

They have great protection. I have not had any issues at all

ALWAYS get the warranty. You definitely will use it, and it's worth it for peace of mind

Every purchase needs a warranty. You can’t go wrong with this

Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.