Customer Ratings & Reviews

Protection plans are must and a garuntee your product is always safe. Life throws mishaps your way so insure your hard earned money is safe. Always buy best buy protection!

After my last device broke and I had to get a replacement, Geek Squad made sure I knew I could get a warranty on the replacement just in case!

Best extended warranty hands down. Peace of mind!!

Love the geek squad! It makes everything easy to fix or replace no need to worry

Great protection plan for an expensive controller.

I must say, the experience exceeded my expectations. The registration process was straightforward, and the customer service team was incredibly helpful and responsive throughout. When I needed to file a claim for a damaged item, the process was seamless and efficient. I was able to get another mic the day it unexpectedly stopped working! Highly recommend!!

Agents are helpful when it comes to troubleshooting device. Have been purchasing geek squad for a few years now. Well worth the money.

[Employee of bestbuy] A great plan to give you peace of mind for your purchases.

My husband really likes this head set, got it for his bday

Comfortable easy to use. Plus love the color. Thats all folks.

Nothing beats having warranty on your controller especially when it's such an easy progress with geek squad. Came in expecting to have difficulties like other stores usually do but the whole process was nice and easy to do and left me felling happy with trusting Best Buy's Geek Squad.

The geeks are nice people they be geeking and stuff

Always a great choice. Get it and dont forget you have it

Highly recommend this service to anyone that gets game console items that can go bad quickly like controllers or you may even get a new controller that isn't working properly and geek squad will replace it no questions asked

Good product I have used it several times in the past. Normally wouldn’t go with it if it were all state but they have a pretty good ROI

Love geek squad their services is amazing and their so easy to speak with and understand your needs with fast turn around dates and times

Adds a great value to any purchase, most electronics arent built to last and this also you keep enjoy it

This is the second extended warranty for a gaming headset I have purchased. My prior review is below. I bought the extended warranty for a Xbox gaming head set for my niece. With the hit or miss reviews as to reliability, I purchased the extended warranty. Sure enough, after about 6 months it was a miss. The physical quality of the headset was fine but the electronics for the mic failed. I exchanged the headset under this warranty and got a different, more expensive headset for my niece. The new headset was very well reviewed, Turtle Beach, but I purchased an extended warranty for it as well.

Its overall ok, the keyboard often loses bluetooth connection despite being right next to the computer. I now only use the mouse and have tossed the keyboard. And yes, I've changed the batteries multiple times.

They are definitely good at their job and always handle all my electronic needs!