Customer Ratings & Reviews

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

I get this for my Xbox elite controllers which never used to last more than a year before needing to be replaced. My current controller is still going strong after 13 months so I’ll keep it until I get closer to the 24 month limit (or it’s starts to wear out)

I always get the protection on my controllers and headsets. It has saved me more money than the original cost of it.

Geek squad is the best thing Best Buy could have done they fix or replace everything. Which gives me an ease of mind knowing that if my son breaks anything I can get it replaced

Excellent customer services and on time response for the ticket.

Geek squad has always assisted me when facing issues and provided great customer service and attention to detail

The absolute best thing to get if you have pets or kids

I love going to Best Buy to buy stuff I need for my gaming pc

Overall I like the product but the mouse feels a little too small for my hand.

the protection is a must to have the assurance in case anything goes wrong

I'm so thankful for having the Geek Squad Replacement plan. It's saved me so much money! Gaming controllers and headsets tend to wear out so, when you buy them the plans are essential! I have personally gone through 6 Xbox controllers out of which I only paid for 3. Plus the customer service is top-notch! Best Buy and Geek Squad is my go-to for electronics!

Best Replacement service ever. you definitely gonna get your moneys worth.

Have always bought the protection plan and will continue no hassles

Overall best warranty ive ever had highly recommended

Haven’t had to use it but good to have on items and are a good amount of money.

We always get the two year protection plan and it has been a life saver a couple times. Worth the money.

gives me a peace of mind knowing that my dualsense edge controller is protected

I’ve been using geek squad protection for nearly a decade and every time they make it easy, great value

Very good headphones very clear sound and fast charging

This is the second extended warranty for a gaming headset I have purchased. My prior review is below. I bought the extended warranty for a Xbox gaming head set for my niece. With the hit or miss reviews as to reliability, I purchased the extended warranty. Sure enough, after about 6 months it was a miss. The physical quality of the headset was fine but the electronics for the mic failed. I exchanged the headset under this warranty and got a different, more expensive headset for my niece. The new headset was very well reviewed, Turtle Beach, but I purchased an extended warranty for it as well.