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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6533 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 6,533 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always able and willing to help with whatever is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have to get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all tech should be protected, so i highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixing to try them out just had a Xbox remote go out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent attention fast service, check the item, and express replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shoppping with you guys thank you so much can’t wait to get my next orser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Nintendo JoyCon replacement with ProtectPlan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for Nintendo JoyCons in 2022, stop functioning 3/2023. Returned under 2 year protection, received replacement pair, (saved $79.99). Purchased new plan for new set, paid what $24?? for protection, overall savings? $50 plus, yea I will keep up with this cycle until Nintendo resolves the drift issues, among other problems with the Joy Cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty for xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and great warranty price for my controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great service when I had my washer under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect back up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for issues my future IT tech wife can't fix for me yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it’s a great idea, just read the terms and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always like to buy the 2 yr protection plans, just re-read what it covers due to the fact that not all damages are covered. if it doesn’t cover wear and tear just eat the cost of the product. but if it does they’ll work with what you have and help replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually game a lot and it’s soo worth it getting warranty for gaming headphones because so many issues can happen within two years and it’s assuring to know I can get them replaced if any issues come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller ! Super reliable and customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection service for protection. Highly recoodmend for almost any product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always give the best service and make sure that they answer all your questions so they don't leave you with any doubts. They help you in a timely manner and always give 100% in solving any issues i may have or have had. I always recommend my friends to purchase geek squad for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This good service for low price!!!!! I use this series for Protection Elite 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conveniently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled everything appropriately and conveniently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent. My printer was broken early this year and I went to Best Buy to get it fixed. But instead the gave me a brand new printer.

    I would recommend this to a friend