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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6534 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 6,534 reviews
  • Rated 5 out of 5 stars

    Greatttt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will forever be my go to. Love the protection and not having to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped get everything up and ready to go for me with no trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for small items quick and easy and the help you quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for portables and TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get and a good reason to buy from your local Best Buy and not online. Personally these plans have come in handy for portable game devices and controllers. But I also saw first hand how useful it’s to have one when a friend bought a tv and had to return it twice (!) for a broken screen. Normal warranty might be enough the first time if returned promptly but having a plan just... gets you a very different treatment and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely change my gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 out of 5 and i haven't even used all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly suggest getting this with any item over 100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always replaced any items of mine for 100% of the value at which I bought the item at amazing service love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad. Theyve always done a great job repairing or replacing anything under the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad Service. They are pros. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item but the geek squad made it effortless. Thank guys. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Have repaired my purchased devises. Always ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Have repaired my purchased devises. Always ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 controller was drifting so I came by and replaced it. The staff was amazing as always and I got in and out with a new controller in less than 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud VR 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped with our broken Vr, Eva’s hassle free and fast! My son was static that he received a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have for kid and adult items things can always go wrong but with 2 year warrenty Best Buy is always helpful with a return or replacment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always better to be safe than sorry. Peace of mind is a goodnthing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my geek squad and got a new pair of headphones I love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Drift Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is smart. I got a PS5 in Nov, by January i already had controller drift. PS was/is being a dick about covering the warranty and fixing it so i bought a new one, and got the Geek Squad protection. Anything goes wrong in 2 yrs, brand new controller. Considering it only took 3 months for the original to go bad, I foresee myself using this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to get my controller replaced is amazing. PS5 controllers quickly get stick drift now days, this one doing so within a very short time frame. Was thankfully able to get another one with a smaller payment as opposed to having to pay full price.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan for controller.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection plan. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U definitely want to purchase this with your item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely want to get this for all your items purchased at Best Buy. The return policy is amazing but their geek squad is awesome and I’ve never had an issue. This comes very handy and they never give you a hard time and take care of your needs.

    I would recommend this to a friend