Customer Ratings & Reviews

the controller i returned was not very good. but Geek Squad came through with the hook up. well worth the price

I always purchase the 2-yr for this product and I always shop at Best Buy for the controller. Best Buy honors the warranty and swap it out with no questions asked. A necessity for teenage users.

Quick and easy service for my Return i Think Best Buy has the best coverage

Warranty was quick and easy to handle. Would recommend getting warranty only items.

The protection plan is a must have. My son wears down his controllers way to often. With this plan, we can just go to Best Buy and tell them of the problem and we can go get another comtroller. This is especially important if you buy a controller just for looks but it plays like poo. Make sure to renew after you get the new controller.

The ability to replace this product worries free with a simple approach is why I love the Best Buy 2 year warranty program. I don’t buy it for every product, but I love it for electronics such as the Elite 2 Wireless controller

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

Best Buy is simply the best. Thank you for your great customer service! (Geek Squad)

Best purchase I have ever done for my kids electronics he has had his Nintendo’s switch for a very long time and thanks to have geek squad anytime he has damaged something he can easy get it fixed or replaced within a few days.

The best, just to be protected and covered because you never know what happens.

Always reassuring to have this extended service. The Geeks Rule!!

Haven’t had to use this yet but glad to have it just in case

Always there when you need help. Excellent service and professional

Excellent service the squad fixed my mounted 70”plasma

Excellent purchase because in two years I can bring it in and get a brand new one.

We got this for a wii remotes because they break all the time. Unfortunately I was a little disappointed that you have pay 20 dollars retime they replace them to cover the new one. It’s still a lot of money to keep paying. I think wii should fix the issue with this remotes

Overall great service very kind to me and they also know how to handle their clients very well.

A very easy service to purchase for your devices!!

I read reviews of this specific controller having issues breaking down so have the protection makes me feel safe if it ever does