Customer Ratings & Reviews

You ever know when an accident can happen or if the product mess up. My headset started coming about and i took into Best Buy to get fixed. They just replaced it. No problems at all.

Excellent option to get on top of the manufacture warenty

The geek squad protection is actually so clutch, the price is great plus it’s so simple to exchange the old item for a new one. My little brother has ran through so many controllers now I lost count. 10/10

Awesome service! They took my return for a new controller, no questions asked. Highly recommend!

I only heard bad reviews from my friends at the start before i bought this headset, but since I bought it I have had no problems with it. This headset is the best one I have bought and I would buy it again if something happened to my current one.

Best buy's customer service has always been very helpful and are a great company

I NEVER purchase electronics without purchasing protection. What I love about Best Buy is that returns are an easy process. Tell them what’s wrong with it and they’ll replace it with the same item if available.

On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

Geek squad protection is quick and efficient, I always like to think of the add on GSP as a protection for my investment . If it breaks or simply stops working , I know I can rely on BestBuy to help me with a Same day replacement in store .

Good choice to add this it is definitely worth it!

My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

Always is it and came in handy!!! Would be the best items I’ve order!!

Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

The Agents really helped me at the checkout line will be seeing them soon

Seems to be a great way to cover Xbox controllers nowadays as they are rampant with stick drift. best buy never fails me.

The young men that helped me were awesome. They answered all my questions about refresh rates and resolution they also helped me on the website to look for other accessories for my gaming computer build.

Overall great experience If my coffee maker goes bad I can just get it replaced

I love it don’t regret purchasing this item from you guys

We bought the accidental replacement plann and its totally worth it! Things happen and things break. The plan covered the replacement of our PS4 controller and controllers are expensive. Highly recommend the replacement plan.

Great Christmas gift for my gamer kid! Absolutely loved it and is now a PlayStation kid instead of Xbox lol