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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6537 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,537 reviews
  • Rated 5 out of 5 stars

    Return and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with my return and the purchase of my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t make any purchase without that protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan that protects your devices. I highly recommend this for any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep calm and protect on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is always a great buffer to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fast and great job.cleaned up everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the employees are incredibly talented and excel in their respective roles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly an knowledgeable no fuss and can solve you problems.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is the best!!! They’re always so helpful and get the job done.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Replacement plan issues.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service was awesome. They always have the answers to my questions and fix any issues I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers the best warranties. I’m a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year warranty baby!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. They were also very helpful when i had issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been choosing Best Buy services for a long time and using all the that they have offered me. I am honestly very grateful for the service and good treatment they always offer me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and quick with whatever I need when I’m looking for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2year warrenty for a ps5 controller. $20 for the insurance and can get a brand new controller any time in the two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamelevans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That controller is so cute, but I will buy more and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They truly help you with any questions or products that you are having problems with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It resolved my issues promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad it puts my mind at ease when having any issues with my tech

    I would recommend this to a friend