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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6608 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,608 reviews
  • Rated 5 out of 5 stars

    Must have for any purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business. Purchase electronics at best buy specifically for warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for money saving long term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option has come in clutch for multiple items I mainly use it for gaming controllers though they always get stick drift and this lets me return for a brand new one and I renew for $20

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had the best experiences when purchasing the warranty. Customer service always treats me great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any electronic purchase. Buy it with all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always replaces my broken controllers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Playstation is better then xbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection plan is not only smart but is definitely worth it in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice to add this it is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have investment on certain products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it don’t regret purchasing this item from you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad service just in case I never know what can happen to my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are always on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used GSquad numerous times and haven’t been disappointed ..I’ve had accidents with my controllers before and got it replaced with no hassle. I would definitely recommend to get along with your devices.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The geek squad always comes through love my protection on it

    I would recommend this to a friend