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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6537 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,537 reviews
  • Rated 5 out of 5 stars

    2 year warrentee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year hassle free warentee you cant beat it. I have purchased this almost everytime i purchase something knowing i have no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it simple and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service on a warranty replacement. I couldn’t get better service anywhere else. My son is always happy with geek squad for all His gamer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is amazingly a wonderful play to shop. Love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents are a very great add-on you could ever get for fast and great repairs or returns and exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad alas ready to assist you in your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend this. I never purchase anything with out it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at replacing and refunding I’ve also broken my phone and they had it fixed and it was usually in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All our purchases we get amazing service and provide that peace of mind for the insurance is available to accommodate at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy process!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an easy job anytime weve had to make a claim on the protection plan. We have the total tech yearly membership and have had to use it a couple times. Super easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller had a problem with a button and they replaced it right away. The purchase was saved on their computer and I didn’t need my receipt but had it just Incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the best so you spend less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My turtlebeachs always break so figured it was time to get some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it! It'll save you so much money later on. Accident and defects happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add on the protection! Always seems to come in handy when you least expect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have investment on certain products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best controller I ever had I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever possible I purchase Geek Squad Replacement. In fact, I have had to use it a couple of time and Best Buy has been great in holding up their end of the deal. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung wireless headphones failed to fully charge on the right side headset. I was covered under my tech protection plan. I received an immediate relpacement with any additional charge the same day thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get me a new controller with this warranty. you dont have to worry about buy a whole new controller when you have warranty

    I would recommend this to a friend