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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6537 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,537 reviews
  • Rated 5 out of 5 stars

    Geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around, they try to fix my watch it wasn't posible so rhey give me a new and all this in 5 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for gaming equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a controller without geek squad it’s a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always recommend protection plans for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing amazing amazing amazing amazing amazing amazing amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty has been great so far. Everytime I have to go get help with an appliance, they have been a really great help.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny amazing product very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make it easy to replace any product. I would recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service, my controller was defective, and I’m glad I put the insurance, for which geek squad helped me replace in a quick way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! Always getting my items on time. Best location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue for broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be invaluable!!!! My grandson complained that he was having issues with his controller. I brought it back to Best Buy and they immediately ordered another to be sent to the house. (They didn’t have a matching controller in stock). I purchased geek squad for the replacement as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless head phones work great. They really keep the outside sounds out and have a good clear sound. The first pair actually broke after 3 months. The microphone just fell off while I was using them and I was not hard on them. I had the warranty so they were easily exchanged for a new pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service quick and easy absolutely love it and it’s always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind from a protection plan. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on top of it and quick to answer. Any questions I may have. It’s great. I purchased this with everything everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good whatever it is I bought years ago I forgot what it was lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great to have handymen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are print and resolve my problems when needed and promtly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Matters To You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally feel the purchase of the 2-year protection would depend on the item you brought. If it is a phone or a TV then I would say buy a higher-year protection for high price items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decide wisely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good purchase especially if you have kids who play often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wire Ru Ru protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind glad I chose this warranty. Nothing like one that handles accidental damage and handling

    I would recommend this to a friend