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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6537 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,537 reviews
  • Rated 5 out of 5 stars

    good for protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m pretty sure this is a warranty. who doesn’t want there stuff protected?? especially expensive electronics. should always extend warranties on products because most manufacturers only put 1-2 year limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best idea ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a warranty on a PS5 controller. Two years of coverage. Used it today the process was very simple. Just walked in to the store and exchanged the broken controller for a brand new one and walked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to redeem. The employees were so nice! My sisters is alway so rough with my things. That's why i always get insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for gaming controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Warrenty is worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller that was damaged and the warranty saved me from having to buy another controller for 60$. Works great and is cost-effective! Got another controller in no time and barely cost me anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as the controller I buy this for seems to stop working after a year or more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year protection plan for my PlayStation controll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the insurance yet but it's really nice to know it's there they say that it will cover anything that happens to the product replace it or original purchase price store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a Xmas gift! I’m excited to see my kids face!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this and never is going to get a different warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get when buying a dual sense (ps5 controller).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Didnt Give Me No Headachs! Best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have been disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used b4 never disappointed when I’ve had to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 controller warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just as easy a swapping and exchanging if anything happens within the replacement policy it’s so convenient and everyone should always buy the warranty with anything they get electronically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my other gaming headset using this warranty. Great service and love how convenient it has been to use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Protection and Support Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. A must have. Has saved me from having to re-purchase both large and small ticket items. They're always willing to help out with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inssurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime anything goes wrong this protection saves me!

    I would recommend this to a friend