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Customer reviews

Rating 4.8 out of 5 stars with 6540 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 6,540 reviews
  • Rated 5 out of 5 stars

    Ps5 controller fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The have great costumer service , very helpful l I recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very very very very very very very very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked guarantee, definitely a must have in today's world of disposable electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you! And to many more purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if your skeptical on the build, make or longevity of it, always better if make the trip in-store beats the postal wait

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the extended protection for my son's gamer controller for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return was quick & painless, received full refund thanks to having the additional protection plan offered by Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A just in case item…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek Squad yet, but it is good to know that I have them available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never think of purchasing expensive products without any type of protection. This added protection gives me peace of mind and security, simply in knowing that I have the added protection. Geek Squad has always come through when a product has failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection very much needed time after time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blender!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very durable. Only problem is when I mix certain fruits with ice they don’t blend as well, maybe I should try adding a water or milk mixture .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming heaven in your hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing better than the feeling of knowing you are secure no matter what oopsie life throws at you with your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Naruto. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service easy exchange after the product was faulty they didn’t give any problem made a simple return or exchange for same product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its always a good Idea to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this plan , my son’s controller was broken and take me 5 minutes to replace for a new one with no charge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty hit or miss with the geek squad. They know a ton and can help but cost wise its a bit much. If you have the warranty for the item that always helps but i had a problem with my pc and they wanted to charge over $300 to look at it and keep it over night. I ended up looking it up on youtube and fixed the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and easy to work with at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything i buy here its aleays good to have a back up plan and best buy replacement is mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection warranty is an excellent product to pay for With your product because anything can happen and it will be fully refunded Or replaced at the expense of the company you bought it from Which is a win-win situation In my eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.

    I would recommend this to a friend