Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6492 reviews
(6,492 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth paying a few extra bucks for the peace of mind on expensive or rare electronics.
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The afents have always been helpful for all of our needs.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Two thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always is there for any help with any purchased items.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get replacement plans on the items you love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These plans are the best because it covers you from yourself. Just go to a store when you start to have problems, get an exchange or store credit to replace it with another unit.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$20 bucks toward a new remote is totally a worthwhile investment when having kids! Play with stick fingers, throw It or drop It in toilet either way geek squad will replace It.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. They solve my concerns and questions.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service pack is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No other company can even get close to geek squads no questions asked replacement warranties. I use this warranty alot with my peripherals and just in case my appliance has an issue!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is key
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary for these expensive, powerful and loved products. If there is damage or defects before or after purchase, your investment is protected!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I had a remote for my switch to stop working and just in cases we had more issues I would be covered. The first remote stopped working after the first month.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Super helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A overall good service to be provided for any and all electronic or other items.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Good start, problems after a couple months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good initially, nothing top quality but adequate for awhile to get the job done. Unfortunately the usb cable has been shorting out on me lately and losing power to the controller.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I would use this, but I love it! Used it for a large a/c unit install. Quick pop in visit for a iPhone issue. Laptop clean i Up. Worth the money
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use product. Nevee any issies when using services.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the warranty Geek squad provides. Easy communication.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes so great for piece of mind and quality that if something happens we are covered.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always smooth return experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I need to use a return waranty issue staff is always great they don’t ask a thousand questions they just replace the item
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Thayden. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Fast and professional service
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was fast and professional! Geek squad used my plan and fulfilled very fast.
I would recommend this to a friendRated 5 out of 5 stars
Superior warranty and support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a must purchase. It’s the reason I buy all my electronics and appliances from only Best Buy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hopefully won’t need but nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it but it is nice peace of mind in case something goes wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this service yet, but I'm happy to have it withjust in case.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
