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Customer reviews

Rating 4.8 out of 5 stars with 6357 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 6,357 reviews
  • Rated 5 out of 5 stars

    Geek Squad #1?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Allows me to return a defected item within 2 years with the tax I paid included with the amount paid. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Xbox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by how much it enhances the sound on my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great choice. Get it and dont forget you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Pro controller warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome, the buttons and functionality are awesome, and has great flow and a 2 yr blanket to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me likey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable easy to use. Plus love the color. Thats all folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident to Purpose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite taking longer than expected, Geek Squad held to their satisfaction commitment. They were unable to repair my laptop and made sure my replacement was to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starfield

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller,feels even better.attention to detail,color scheme a+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service good to have for anyone who needs insurance on their items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for devices that break easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in very handy with the ps5 controller since the controller WILL have stick issues within 2 years. Because of the protection, replacing the controller costs less

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it until i didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had help from geek squad many times. They’re always very helpful, polite, and efficient. I’ve gotten my laptop, cameras, phones, etc fixed with them and always leave satisfied with their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad use to drive buggies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what this is for but BUY IT!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service! No hassle on services and quick with help and need. Highly recommend for any equipment or service they can cover but do stay away from geek squad help desk. They never took anything I tried to get service on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important since I have a young child using this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bricked my PC and not only did they replace it hassle free, it was actually an upgrade! Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty really is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties have saved me more times than I can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace and fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad! It makes everything easy to fix or replace no need to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service actually really helps out if something goes wrong with your products. For example, PS5 controller having stick drift it’ll cost you a smaller amount of money to replace and buy new warranty then buy a whole new control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my return so easy! Helped immediately when I walked over. I was in and out very quickly!

    I would recommend this to a friend