Customer Ratings & Reviews

Guys order my new set and got it next day. No fuss no headache

I don’t remember what this is for but BUY IT!!!!!!

Very easy process to get help i will always put geek squad on my purchases and very resonable prices

Great product, Would buy again just to make sure my items are safe.

They can fix almost anything at a great price. My controller was broken and they replaced it easily and fast

Great keyboard works well I recommend this to anyone looking for a good keyboard

I get this for my Xbox elite controllers which never used to last more than a year before needing to be replaced. My current controller is still going strong after 13 months so I’ll keep it until I get closer to the 24 month limit (or it’s starts to wear out)

Best Buy has the most amazing protection plans. They are so helpful in communication so customer worthy when it comes to tending to us just an amazing job they do.

This has saved me as the Xbox controllers tend to have a short life. Was able to return and get a new one even after the Microsoft warranty expired. Very easy - love the geek squad warranty!

Always a great way to keep your electric covered in case of a faulty product

Geek squad in one of the best for gaming. There controller feels rlly help my aim and game play so I definitely recommend these idea and I also love there things they make

With the cost of items these days, this is a no brainer for certain items. For example, Game Controllers, Tablets, phones, PC components and so on. Anything that takes a lot of wear and tear in normal use.

Geek squad for the most part are very hopeful and it’s quick sometimes. If you have an appointment it’ll be faster. The wait time does take a while which sucks

[Employee of bestbuy] One of the best products I've ever gotten and used and i happy to say that this is one of my favorites

[Employee of bestbuy] the protection is a must to have the assurance in case anything goes wrong

Bought it for a real Xbox controller due to having one made from garbage by SCUF that lasted 2 months. Hopefully I don’t have to use the replacement warranty on a real Xbox controller.

Absolutely love the warranty. It is absolutely wonderful, give extreme value to purchases.

Very professional and easy to use service. Definitely recommend for more expensive purchases.

If you get a PS5 controller get the warranty! No hassle replacement for stick drift!!!

Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!