Customer Ratings & Reviews

Good to have for issues my future IT tech wife can't fix for me yet

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

Awesome insurance super awesome store I love best buy

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

This good service for low price!!!!! I use this series for Protection Elite 2

So far these headphones have great sound quality. The volume goes up pretty high and the sound was crisp. Mostly play it with Modern Warfare 3 and it’s been perfect. Charging station is pretty good although sometimes you have to make sure the headphones are in contact with the charging station.

Great protection service for protection. Highly recoodmend for almost any product!

Pricing is affordable easy and hassle free return would recommend

I always buy this warranty with any product that i purchase from Best Buy. I've had to use it a few times over many years, and they never give a problem - just change it out for something that costs the same price that i paid, even if they're on sale, i still get credit for what i paid.

I had no problem getting my son’s controller replaced. I went to the store and they pulled up my geek squad protection purchase with no problem and they gave me a gift card to get my son’s controller replaced online because they were sold out of PS4 controllers in the store. I liked the fact that I was able to get it replaced online and not just in the store because it could have been a long time before I was able to replace it while in some stores they don’t have the online option.

Each time I have called on Greek squad I was treated professionally and friendly. They were knowledgeable about my issues and handled them in a timely matter. I am elderly and like most have come in contact with younger generation that don't want to deal with our lack of technology, but Geek Squad has always been very patient with me and my 100s of questions.

Great program when you need it. Have easily replaced multiple controllers.

It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it

Great buy for the price no regrets at all. Everythings works as intended

Great service if anything happens to the product, fast and easy return process.

Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

Andy was very patient and helpful with helping us choose the right laptop we need.

Great investment Expert Gamer Saves on replacement