Customer Ratings & Reviews

I always recommend to everyone as the employees do themselves to customers to purchase this plan for all your products because you may never know if there’s a faulty unit you purchased of a particular item that Best Buy will make sure to correct the problem for you with the best customer service I’ve experienced with all my electronics products purchased. It’s essential to your purchases, rather safe than sorry! Worth it!

Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.

This is definitely worth it. Eventually you’ll need to

It is the best service to have for electronics and of course my PC and TV.

I get Geek Squad Warranty on everything I purchase. Definitely worth the money and is super convenient. Only had good experiences with it and the reassurance of having warranty for two years makes all purchases worth it. Highly recommend!

Does the job as the controller I buy this for seems to stop working after a year or more. I would not buy for laptops since they come with many warranty you have to use first anywahys

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

I purchased this Geek Squad replacement warranty because of the experience I have had with a few gaming accessories I use always. I have had to replace my Microsoft Elite controller several times. At $179.00 that can be quite pricey. With the Replacement Warranty it makes it so easy to just get a new one without any hassle! I would definitely recommend this purchase!

Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

Very helpful. Able to change out contoller when too much wear and tear for new

You are out of your mind if you dont pay for the service. Granted, there are some items that i feel its not really beneficial for but the geek squad service has saved me so much money in replacement costs that i cannot help but to encourage the small up front fee

Worth the money if you don’t want to run out buying more controllers full price!!

Always get coverage but watch out for the technicality’s because they will deny you if “break the rules” and they also told me awhile back about a tv my son damaged that they would charge me if it was damaged in a way that wasn’t approved for that coverage and would charge me a fee for looking at it.

Geek squad has always been a good option. Have never had any issues with their services.

Very good service. Efficient and effective. Excellent.

I think it’s wonderful how it blocks out all of the background noise

I bought this for the color to switch colors . The controller feels good on the hands.

Very excellent. My printer was broken early this year and I went to Best Buy to get it fixed. But instead the gave me a brand new printer.

This warranty is great if you buy electronics, specially controllers.