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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6485 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 6,485 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad no matter what the issue is consider it resolved when it comes to them

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Rating

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful iteam, really helpful especially due to the fact that it comes with different utilities to makw tge job even easier. Its very straightforward and simple to use, honestly I recommend this to a couple of friends/family. This is 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily exchanged defective controller. I will always purchase protection with this type of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan on PlayStation five remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased, a two-year protection plan on a PlayStation five remote, went to replace it, and the replacement process was very easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HeadSet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Turtle Beach, Logitech & HyperX nothing compared to Astro's especially the a40's with the mix amp 80. Sound hoarding cant get any better !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an Immediate Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very easy service to purchase for your devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the squad fixed my mounted 70”plasma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service for my Return i Think Best Buy has the best coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend all customers buying Xbox controllers get the extended warranty. Xbox controllers are the only thing i regularly put extra warranty on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was super quick and helpful with getting my PS5 controller and in the color I wanted!! They also made the transaction quick and easy so that I can get in and out quickly so that I could go home and try out my new controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully wont need the protection but its worth having it. My son like eats electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love having this protection. It only took one damaged computer with no policy to convince me of the value. When I have needed help from Geek Squad, they have done a great job. Fast, professional, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but glad to have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reassuring to have this extended service. The Geeks Rule!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deffinatley get the warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to get on top of the manufacture warenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one for your controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty was quick and easy to handle. Would recommend getting warranty only items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service great help fast easy and useful! Answered all my questions and the manager was great!

    I would recommend this to a friend