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Customer reviews

Rating 4.8 out of 5 stars with 6365 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,365 reviews
  • Rated 4 out of 5 stars

    Buy this for Turtle Beach headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad many time for Turtle Beach headsets. Cheaper than buying another headset!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad help with my phone replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to help and they give amazing quotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad, any issues i have ever had they took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    .................

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE BEST BUY..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely glad I got this for very expensive headphones that quit working over a year after purchase. Quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend. Its so incredibly easy to replace everything and with products feeling like they truly do have about a 2 yr lifespan, this is a slam dunk no brainer to add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement in Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Geek Squad/Best Buy offers you a accidental replacement plan buy it! It means that item will be replaced in the store or you will be given a gift card if it is no longer working. You do not have to send your product off for repairs. Just describe the issue and grab another product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for my ps5 controller that would help me in case of any drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very very very very very very very very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad 2 Year Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad 2 Year Warranty is a must have when buying electronics. I get this with every purchase from Best Buy and I've never had any issues returning or repairing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work good experience when it comes to the geek squad would go to them any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection very much needed time after time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add The Geek Squad protection plan everytime I buy a new headset for my son. This plan really is a grest deal. You have 2 years to use the plan to replace the item that is protected for equal or lesser value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and easy to work with at Best Buy

    I would recommend this to a friend