Customer Ratings & Reviews

Always get this if you can. Especially on handheld devices. Worth every penny!

This warranty is great for any electronic product. With this replacement warranty, most claims won’t require you to purchase a new device/product. You’ll only be subject to buying a warranty which comes in handy for things that wear down fairly quickly over time (like gaming controllers).

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

When you purchase any electronics, I highly recommend you buy the insurance. I’ve done it for years. They always take care of my products. You never know when you need it.

The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

Always really good to know you have a back up plan in case something expensive is broken

Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

Definitely protect your stuff people. Technology is finicky and likes to break down for no reason.

I will say I've never used this before but I purchased this on a PS4 controller and one day one of the buttons had come off the PS4 controller and I took it into Best Buy they weren't able to do anything with it other than do a even exchange I was so excited so I decided to do The Geek Squad warranty once again

I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

Always buy the coverage, I have 4 kids and believe me something always breaks. Warranty has me cover and don't have to think of buying a new item.

Supposedly they replace your stuff if it breaks. Haven't had stuff break yet.

This will most definitely come in handy for us, great back up plan for when something breakdown

I purchased a Xbox controller and a warranty two years ago at a store that closed. Recently I needed to use the warranty, had no issue finding receipt and received a new controller!

I always purchase the 2year Accidental Geek Squad Replacement package. It comes in handy when you run into problems that you aren’t able to work through. Or when you purchase a expensive product just for it not to work. The Accidental Geek Squad Replacement agreement is a great deal and a life saver.

Great value for the cost ! Very easy to use in case of a controller getting stick drift or something else. Would recommend!

Always nice to have reassurance that this plan will replace my equipment if something goes wrong

Ive cracked my screen this the second time and the geek squad has maid it simple for me each time .

Always great to have your mind at ease with the extended warranty