Customer Ratings & Reviews

Quick and easy exchange, I had stick drift happy I purchased the service.

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

Can't complain the controller is amazing and offers all the versatility and customisation that the other brands like scuff have

kidproof dog proof protective layers for ur controllers .. without any weird covers lol love accident protection for our gaming kids !

I love that this is offered and I've def had to use my replacement for my son

Geek squad is fast repair good service definitely will always recommend geek squad to help me fix anything

Would recommend to buy the warranty because you will never know when the items I buy don’t work later on

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

I would really recommend the warranty for 2 years it makes you more at ease knowing if you break something you can just get it replaced.

Highly recommend if your a gamer that replaced there controller very often

We love Best Buys Geek Squad protection. It is the only protection plan that we ever buy after being screwed over on many others. Any time we make big electronic purchases we make sure to do so at Best Buy because the protection is hassle free.

Always get the protection plan well worth it! You won’t be disappointed with their customer service

best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

Getting total tech is the best solution for every case in your home from mounting tv, to surround sound and pc also total tech helps you ..

We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

The Geek Squad is par to NONE! They are always professional and very helpful.

Having this plan is needed when you’re dealing with an 8 yr old. All it takes is one accident and the items I purchased are toast…lol. Money well spent for peace of mind.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

Great . Controller had stick drift just went in to the store paid 20 and got a new one