Customer Ratings & Reviews

This was my first time using the protection plan, and it worked great. I brought in my controller because it wasn’t quite working all the way and they replaced the whole thing and had it shipped to my house in a few days. No haste and was quick and easy. I even got the protection again just in case

invest to not regret later that you did not buy this just to try to save a dollar or two. It's a really good thing one day the unfortunate happens and you will regret it.

Geek Squad is a big help When Needed. Recommend using Them.

Good..............................................

My Geek Squad service has always been stellar. Quite a few of us game in my family, and with that comes buying headsets. Unfortunately, we have begun to experience repeated breakages and issues with a specific brand. Upon the latest issue, we went to visit Geek Squad. Hoping to revert to an earlier style headset that did not require a USB dongle, I was disappointed to discover that it is no longer being manufactured. Luckily, however, a very well-informed geek squadder led me through an exhaustive explanation of alternatives and answered all manner of questions big and small, every day and entirely off-the-wall. I left knowing I had purchased the best option thanks to the informative, well-humored, and exceptionally patient Geek Squad employee.

Geek Squad service is always dependable. They make the claim process simple and fast. Great investment to protect expensive electronics and save hassle in the long run.

Awesome purchase to make sure my product is safe all the time

I absolutely love this item.Great choice highly recommend

Unmatched. Just buy it and don't think about it. I only buy my electronics from best-buy simply for the warranty.

I've never had a problem with the geek squad protection they always taken care of any problems I've had to replacing said product.

took a look at my husband's PC and helped us diagnose an issue he was having

Have bought several electronics and with its warranty backing the product up. Any issues arised in the past the geek squad always knowledgeable and ready to help. Highly recommend this remote

Excellent service, and great value for my purchase. I purchased an extended warranty. I could not recommend this purchase more. For the price and the peace of mind.

Honestly this does help at times and other times it don’t. I had called before to have help with my tv and told them I rather have it replaced due to the color always going in and out. Tried everything they say and the tv stilll goes in and out of color and so they say hey we can’t do nothing unless tv goes fully out of color or doesn’t tune on. So meaning the extra spent funds for security was a waste. I still have tv now and I have to constantly turn it on and off 3 times for it to be perfect again.

Didnt have to use it but, I have used them in the past! Theyre always easy to work with!

I LOVE the replacement policy! My grandson had a game controller that went out a year after purchase. Instead of sending it back to Microsoft, I took it to Best Buy and they replaced it! I won't buy electronics without this policy. It's well worth the money

Super quick and they helped me out wouldn’t get protection anywhere else

This is a great thing to have on any device you can put it on. Love the ease and how fast they resolve any issue with a covered item. I am a gamer and have my contyrollers and headset covered, has helped save me so much money and even time as well. Amazing coverage.

Works as intended to protect my product must buy now!

I would definitely recommend geek squad protection