Customer Ratings & Reviews

I was feeling my Xbox elite controller a little off so I took it to a geek squad member. Recommend me a new controller and now I’m back playing online. Stress free, no going back or forth. THANK YOU

Excellent service the squad fixed my mounted 70”plasma

I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.

You definitely want to get this for all your items purchased at Best Buy. The return policy is amazing but their geek squad is awesome and I’ve never had an issue. This comes very handy and they never give you a hard time and take care of your needs.

Being able to get my controller replaced is amazing. PS5 controllers quickly get stick drift now days, this one doing so within a very short time frame. Was thankfully able to get another one with a smaller payment as opposed to having to pay full price.

Good choice to add this it is definitely worth it!

Excellent option to get on top of the manufacture warenty

This service is sweet if something breaks or doesn’t work within the time frame it gets replaced

Haven’t had to use this yet but glad to have it just in case

I love geek squad no matter what the issue is consider it resolved when it comes to them

Big fan!!! The warranty is a must on all controllers! Piece of mind if the dreaded Stick Drift

Always reassuring to have this extended service. The Geeks Rule!!

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

The best warranty for a controller like this, I’ve replaced it a couple times already and it’s just the cost of a new, regular wireless box controller. If you play competitively this is the controller and warranty for you!

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

Quick and easy service for my Return i Think Best Buy has the best coverage

Easily exchanged defective controller. I will always purchase protection with this type of product

Always there when you need help. Excellent service and professional

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.