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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6374 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 6,374 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play protection for the device I purchase, not only does it give me a comfort at home to know that if they were to find break, it also gives me the comfort to know that if amount functioning was to happen, I can easily go to each one and it will be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad swapped out my ps5 like it was nothing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, I can break my item and still bring it back, great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. They were also very helpful when i had issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good to have, it pays itself off after one use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 2-yr for this product and I always shop at Best Buy for the controller. Best Buy honors the warranty and swap it out with no questions asked. A necessity for teenage users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers the best warranties. I’m a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick drift no prob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty on controllers is a must! Dont worry about Stick Drift any more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that there are no questions asked and they just hand you a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers don’t miss this opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever hands down. I just love the fact that all my items are protected and will be replaced for a little fee. Xbox controllers mess up a lot, with this I get a next controller every time they break for $50. Gamers don’t miss the opportunity……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will be glad you did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad service just in case I never know what can happen to my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on the controller helps a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great help! Warranty for the controller has saved me so many times when my controller stops working or accidentally breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantía

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to know that my products have a very good guarantee, they have never failed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tv replaced because it stopped turning it on. They gave me a gift card for full value of the TV. Always get the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You ever know when an accident can happen or if the product mess up. My headset started coming about and i took into Best Buy to get fixed. They just replaced it. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Reliable protection, quick support, and peace of mind!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with my return and the purchase of my warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad protection is awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geekssquad is a tremendous tool thats helps me secure the products i purchase

    I would recommend this to a friend