Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6505 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,505 reviews
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend bestbuy for everyone I come across. They have awesome deals, even better Black Friday deals, and the smooth transactions and exchanges with warranty items is great. It’s nice to not have a big hassle everytime you need to exchange something. They are fast, friendly, knowledgeable and courteous. Definitely going to be a return customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful. Great protection just like a condom. Really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get itb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but fast replacements make it worth.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me upgrade my PC!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready help me when I need it the most. When it comes to upgrading my computer components or to help me questions regarding my pc or softwares. I always purchase the extra protection with all my orders. Highly recommend their services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful when in need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpfully when needed. I always purchase for my bigger purchases cause you never know when you will neednit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a big help When Needed. Recommend using Them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Xbox Elite Core controller and it saved me when it got horrible stick drift. If you used to use the GameStop warranties (before they started replacing with refurbished controllers) try this one instead!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help fix my monitor!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have to use it but, I have used them in the past! Theyre always easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a look at my husband's PC and helped us diagnose an issue he was having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your Back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a MUST for your electronics. No Matter if you know how to format and work on computer programs or just a novice everyone may need their help to figure out what or why your electronics are acting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase to make sure my product is safe all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but Geek Squad has been wonderful with my other purchases/warranties so I trust there will be no issues with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for items with short warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard with mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this item.Great choice highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-Year Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it for the peace of mind! Easy claim process, fast service, and they replaced my item with no hassle. Just be sure to read what's covered. Great protection for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent service. I always renew the guarantee. I feel secure with all the electronic products that I buy in Best Buy. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, since it matches the my OLED Zelda mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some technical issues with my console. I called Geek Squad and I can comfortably say I’ve never had better service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Warranty Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always dependable. They make the claim process simple and fast. Great investment to protect expensive electronics and save hassle in the long run.

    I would recommend this to a friend