Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 6,437 reviews
  • Rated 5 out of 5 stars

    Always a MUST-HAVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in with a broken headset, left with a brand new replacement, worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always fix or replace your item with no questions asked. Best Buy is a good company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fine more secure about my purchase with the Geek Squad covering it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something happens to my item, I bought the warranty to protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what in the blue hell I got a geek squad protection for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always came through for me when I needed it the most. I buy these plans on all my major purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have and have an ease of mind always easy to exchange products

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us! I completely agree! It's important to have peace of mind with your product, in case something happens. Please let us know if there’s anything else we can help you out with!

  • Rated 5 out of 5 stars

    The best in the west is bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid pro advice was impressive, so I got 2 of them for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a amazing job fixing or replacing your products always get 2 years minimum on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product replacement program I have ever purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with purchasing this and it’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I am incredibly happy that my PS5 is covered by this service. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is extremely knowledgeable in all products. Ask them any question and they should have an answer for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance that pays for itself if there is ever an issue. I wouldn’t buy anything over 200 with out insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance that pays for itself if there is ever an issue. I wouldn’t buy anything over 200 with out insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this very good quality durability overall nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always highly recommended when buy products from Best Buy never a hassle or haggle to exchange or repair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With out them maybe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these with anything over a certain amount. The only part I don't like about them is when you take them to the store if something goes wrong which is seldom but they tell you, you must send whatever away to have it fixed. Then you are without the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for me, I was able to have a faulty game controller replaced almost a year after I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the product holds up where I won’t need the Geek Squad but incase I do I will have a great back!

    I would recommend this to a friend