Customer Ratings & Reviews

You must need a coverage for you new items work Great and no cuestion asked wen you need tge protection

Always a great choice. Get it and dont forget you have it

Honestly Best Buy should offer the membership sooner, I have bought many things from there and since I got the total yearly membership. I had a very expensive laptop taken to a local shop couldn't turn it on or figure it out spent 2 weeks in their shop went to best buy to buy the membership because they will help with any device no matter where or when you bought it, they had it turned on in less than 2 hours

My agents were able to provide the right help for me and were very friendly and on top of that, it was Black Friday, with them remaining with great attitude and composure. I was able to take this product home and enjoyed with all of my friends playing the ps5 that night at a party.

whenever I purchase anthing from Best Buy, especially products like coffee makers and computes , I always get their Geek Squad protection planinsurance. I don't leave home without it!

Made my return so easy! Helped immediately when I walked over. I was in and out very quickly!

Peace of mind if something goes wrong with our controller was easy to purchase and attached to phone number and account so no keeping the receipt

I always get geek squad protection Its always easy to come and have your deviced fixed or just straight up replaced, they also give you the option to but the protection again insuring your device for life basically

Love the geek squad! It makes everything easy to fix or replace no need to worry

This is the best hassle free warranty. I’ve used it twice for my Xbox controller. Then recently when my husband needed a ps5 controller we ultimately decided to go to Best Buy because of THIS warranty. It was the deciding factor.

Easy return, easy replacement. Geek squad warranty is the way to go, especially for the elite controllers that have weak warranty's at purchase.

Geek squad is always transparent about what the policies cover and tend to always follow through with their replacement and accidental damage plans.

I don’t remember what this is for but BUY IT!!!!!!

Easy return/ exchange process. If they don't have the item you may have to wait for it to be shipped, but besides that you can get a store credit too.

These warranties have saved me more times than I can count.

Geek Squad accidental replacement has saved me thousands over the last 20 plus years of buying from Best Buy ! I have always purchased the replacement plans for anything over 50 dollars is my rule of thumb and let me tell you I have had many things go wrong with many different items and Geek squad has always been there to save the day ! I have only had one bad experience out of probably 30 or more different returns over the years where they would not fix a tv and that was just due to a worker that didn't seem to like customers and tried every way possible for the repair to be denied lol

I always try to get this with my electronic purchases. It's so easy to use when something goes wrong ... which is usually, because few electronics today are truly made to last. My anxiety kicks in as soon as this coverage expires.

This was a Christmas gift for my coffee loving daughter who just got herself her own place to try and help her save money by skipping the every day expensive coffee shop cup of coffee

I love the controller. The software support and customization are awesome. The profiles are amazing and switching between them is great and being able to use the adaptive triggers and switch the trigger stops are great. If you play on the PS5 a good amount and play a variety of games, I’d recommend it. Sure the battery does suck, but it’s an easy workaround, and it charges quick

I don't like how if I pay for yearly it will automtically remove any geek squad protection for the products I had before that and mainly only keep geeksquad protection. Had to manually get this fixed. Also the pc builders don't do the entire job you request. They miss a few wires. I would only recommend for purely renewing items.