Customer Ratings & Reviews

Best Replacement service ever. you definitely gonna get your moneys worth.

I always get the protection on my controllers and headsets. It has saved me more money than the original cost of it.

The most amazing insurance, any time your stuff breaks they fix or replace it, and the cost of the new insurance is the only cost in most cases. I tend to have stick drift on my xbox controllers within the first month or so, and this saves me a ton of money by allowing me to keep my controllers newer.

Very good headphones very clear sound and fast charging

With the cost of items these days, this is a no brainer for certain items. For example, Game Controllers, Tablets, phones, PC components and so on. Anything that takes a lot of wear and tear in normal use.

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

Haven’t had to use it but good to have on items and are a good amount of money.

Geek squad has always assisted me when facing issues and provided great customer service and attention to detail

gives me a peace of mind knowing that my dualsense edge controller is protected

Service was quick and efficient. Everything went great.

Amazing! Great help overall, satisfied everytime I go

Personally, I bought this so that I can exchange my PS5 controller after a year and a half or so. It’s really good cause that’s typically when my PS5 controllers start to get drift. You exchange it and then only ever gotta buy another warranty. After paying $95, you only gotta pay $20 every 1.5 to 2 years

I cannot stress this enough! Buy this protection, it’s beyond worth it. My son’s dog chewed through the cable of my Logitech shifter due to lack of supervision (son’s fault). Brought the old one in and swapped it in seconds. Also, bought the plan again, you know, just in case of lack of supervision. *wink*

ALWAYS GET THE WARRANTY FOR ELECTRONICS. Even small electronics.

If you're buying something over $50, I would probably go for it if possible. Especially if you have kids or if you tend to be rough with your electronics, you can't pass it up.

We always get the two year protection plan and it has been a life saver a couple times. Worth the money.

Geek squad is the best thing Best Buy could have done they fix or replace everything. Which gives me an ease of mind knowing that if my son breaks anything I can get it replaced

Best Buy has the best extended warranties available. Though as it varies in price per item, some items it seems to cost a little too much when adding the extended warranty. I bought it for my PS5 controller. I think it's great insurance for controllers as they are statisticlly bound to fail. They basically give you a second controller (Gift Card) for only $19.99. Of course you have to give back the initial, broken purchase. I get the extended warranty for all my electronic purchases. I always try to get the accidental coverage. Most times, I use the coverage more than it costs in the long run. I'm also a big believer in insurance.

They are very helpful to our questions and concerns. They don’t rush you off. They seem to understand our concerns and fully explain for understanding.