Customer Ratings & Reviews

I want to express my gratitude to the Geek Squad team at Best Buy for their exceptional service. From the moment I walked in, their professionalism and expertise were evident. They took the time to thoroughly assess and communicate the repair process, providing transparency and answering my questions

Very excellent. My printer was broken early this year and I went to Best Buy to get it fixed. But instead the gave me a brand new printer.

Does the job as the controller I buy this for seems to stop working after a year or more. I would not buy for laptops since they come with many warranty you have to use first anywahys

This will forever be my go to. Love the protection and not having to worry

Love it so much. Replace my broken thing for a new thing

Good.It's something that served quite well. tankss

Well worth the money for the peace of mind it gives us.

I never knew bestbuy warranties were much better than GameStop and other locations. I will be getting my accessories from here

It’s a great coverage to have!!! Mostly for 2 years and it covered and expensive control once it broke!!!

Purchased with my PS5 controller. The controllers haven’t been as great with this system as previous PS systems and BB has decent warranties.

I can rest assure that my electronics from Best Buy will be covered by the Geek squad protection and services plan. I am a bargain shopper at heart, and Best Buy has a great price point and offer the security i need for my family's growing electronic needs. In-store or service calls, Geek squad got you covered!

Love this so much. Replace broken things for new things

It was a great experience and will always shoot at Bestbuy

excelent price the employee is super cool and profecionass

Best Buy has the best service plans for their products, that’s why I shop here for all my electronics

I have purchased the 2-Year accidental Geek Squad Replacement protection on multiple Headphones, controllers, and electronic devices throughout the years. Let me just say that Best Buy stands behind this plan, and I have never had any issues with a replacement of the product within that 2 year period. And - for me - the option to add another 2 years on when you replace your product (because I've had many Turtle Beach headsets break down over the past 5 years) is a perfect option, which allows me to continue to use that same device for it's lifetime until the next upgrade comes along.

Geek Squad is an essential for any computer purchase.

Always buy the Geek Squad Service. They are pros. They are very helpful.

Best security to have. Price is right to have to keep for your own.

Safe yourselves alot of headaches in the future, buy it