Customer Ratings & Reviews

the workers at my best buy made it fast and easy to add the warranty

I wont buy a product without it. A lot of the time you can get a replacement same day and in store.

Fixing to try them out just had a Xbox remote go out

Always able and willing to help with whatever is needed.

I purchased this Geek Squad replacement warranty because of the experience I have had with a few gaming accessories I use always. I have had to replace my Microsoft Elite controller several times. At $179.00 that can be quite pricey. With the Replacement Warranty it makes it so easy to just get a new one without any hassle! I would definitely recommend this purchase!

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

all tech should be protected, so i highly recommend this

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

Great customer service and great warranty price for my controller

Excellent attention fast service, check the item, and express replacement.

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

I love shoppping with you guys thank you so much can’t wait to get my next orser

Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

Was great service when I had my washer under warranty

I get Geek Squad Warranty on everything I purchase. Definitely worth the money and is super convenient. Only had good experiences with it and the reassurance of having warranty for two years makes all purchases worth it. Highly recommend!

Love this controller ! Super reliable and customizable.

Good to have for issues my future IT tech wife can't fix for me yet