Customer Ratings & Reviews

The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

I love purchasing the geek squad protection. It makes it so easy to replace in case something happens. Also to get your products repaired. Excellent service

Always buy the qeek squad insurance thats all i can say. Best insurance deal you can get for electronics. Quick easy and painless. Love geek squad for that!

Call them when I need someone to help me. Also they are very patient.

My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

I appreciate the two-year warranty option. These headsets are expensive and can easily malfunction.

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

Cant go wrong with being covered incase of accidents

Pretty good initially, nothing top quality but adequate for awhile to get the job done. Unfortunately the usb cable has been shorting out on me lately and losing power to the controller.

Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

Love how I can go in and get my broken device replaced with the same product

If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

Protections plans are “just-in-case” plans. You never know if something were to go wrong! Being ahead of the game and getting this plan is a life saver! Quick and easy in-store exchange for same item or store credit, hassle free! Definitely recommend to everyone

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

Always add geek squad! This is my recommendation to anyone and everyone that asks. Peace of mind comes easy as they are quick, communicative, and informative.

Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

This geek squad 2 year accidental replacement warranty plan is a blessing. I've noticed that all my video game console controllers end up drifting. With this replacement plan, I can be at ease and the price is really cheap when you divide it by the 2 years.

The controller broke in 4 months and I didnt wan't another that would do the same thing, so they gave me in store credit.

Prompt return of the defective items and i was given new replacement immediately.