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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6380 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 6,380 reviews
  • Rated 5 out of 5 stars

    Process was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replace my item immediately. No issues. High recommended to get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan always comes in handy as some of the Sony items have been messing up lately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid option for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to use it, it worked like a straight return and was able to get a replacement controller right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan but if I don’t use it for a while, I will cancel it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect your assets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with protecting your high end electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with the guy who do me the change return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great in every aspect of production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is definitely worth the money. They make everything extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra warranty helped me a lot in the past and I truly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with our iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are awesome at Geek Squad. They were able to help us save money as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Lots of perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great help with the geek squad. They are always on point with all information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement is awesome I purchased some headphones for my son about six months before Christmas and they stop working so I returned the product and got something instead the process was extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the protection for my electronics just incase something happens. They have always been loyal to replacements if needed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad fixed my computer !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agents are patient and they work with you on whatever issues you are having will always recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection really saved me from buying another controller full priced. Better to have it and not need it and need and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for a great price.......haven't needed to use but glad i got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection! I love them if there is any problem I can bring the item in and get it taken care of without a hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly Recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally haven't NEEDED to use their service yet but im glad that there is an option to certify for such thing and for such a small price as well. The safety and health of any device in insured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is better than Stick Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty allowed me to trade my launch Playstation 5 controller for a Nova Pink Playstation 5 controller, while paying the difference. Worth every penny for peace of mind.

    I would recommend this to a friend