Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6615 reviews
(6,615 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
New controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good idea to get protection plan especially on controllers
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan for ps5 controllers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this product on my ps5 controllers it’s a good plan to have
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Warranty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squads warranties are a game changer. Easy to add, no problems when you might have to to something back. 10/10
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Mixed Bag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Playstation Dualsense Edge controller last year and experienced some stick drift. I was under 1 year from date of purchase and when I did buy it, I also bought the Geek Squad protection. Here are my thoughts on that. The Geek Squad protection at Best Buy… it’s a bit of a mixed bag. It’s an extra $60, which is fine if you don’t already have backup thumbsticks. I had some drift issues, brought mine in under a year into ownership, and they swapped it out no problem—but then canceled the protection plan unless I bought it again for the new controller. That’s the part that really rubbed me the wrong way. I was still under Sony’s manufacturer warranty, so why reset my paid coverage? The guy just said, “That’s how we do it.” Well… your way sucks. It should carry over and only be considered in use after the Sony warranty ends, like most other protection plans I’ve had. I'm going to think twice about purchasing it next time around.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted large TV to the wall. Fast and quick. Job well done.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Keyboard & mouce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for this combo, love the feeling of the keys on this keyboard
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy warranty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy makes it easy to have a carefree purchase knowing im covered even after the original warranty runs out.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Solid keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good keyboard for the price point. Solid do it's job set up!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Protection and Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title: Outstanding Protection and Service! Review: ⭐️⭐️⭐️⭐️⭐️ The Geek Squad 2-Year Product Replacement Plan has been an excellent investment! Setting it up was quick and easy, thanks to their knowledgeable team, which instantly gave me peace of mind. When my device stopped working after a year, Geek Squad's service was prompt and professional. The claims process was straightforward, and I received a replacement much faster than expected. There were no unexpected costs, reinforcing the plan's value. For anyone looking to safeguard their electronics, I highly recommend Geek Squad. The security and efficient support provided truly exceed expectations.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issues but geek squad is always great to have in case
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the added protection. I love GeekSquad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the price. The wireless feature makes everything hassle free.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, the mouse could have been a little bit lighter, but it works well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GREAT BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its worth buying a few for your equipment. I own 4 of these now and wouldnt go with any others , unless im looking for strict mechanical. Great range and just works
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
old reliable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Geek squad will never disappoint, no matter if its help with a computer, replacement or just questions regarding your tech, they got you covered. I always get my things covered with geek squad protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great for controllers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved me a lot with my controllers over the years. accidental drops and stick drift all covered just swapped out with new one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing any electronics devices that is above $50+ this is highly recommended. That fix it right then and there.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So totally worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a purple Xbox controller for my girlfriend for her birthday last year. Her niece dropped it on the floor enough times that it stopped working. We walked in to Best Buy, told them our names so they could pull out the warranty, and walked out 15 minutes later with a brand new controller. I say buy the warranty every time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Arctis headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great quality headphones, the mic needs adjustment though through the app
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love adh on all of my products to give me peace of mind
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
