Customer Ratings & Reviews

The warranty at Best Buy is the best your gonna find they don’t hesitate to exchange the product if you buy the warranty they don’t even ask what happened to it.

Quality product that is built to last and gets the job done.

You won't regret purchasing the 2 year protection. If something happens to your purchase, geek squad will make the repairs for free or replace the product by issuing a gift card with the value of the item on it.

Definitely something that's worth the price, especially for a controller because their batteries die.

The warranty is worth the price of the cost get a brand new one if yours stops working

niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Item came fully functional with no joystick or button issues. Was missing the box but for the savings and quality it was worth the purchase so far.

My son loves his sets that I bought him he plays it everyday.

Always get the protection plan! Seems sketchy but you’ll thank yourself if anything happens to your deivce.

Depending on the item, geek squad protection could save you a lot of cash. My son's over the ear gaming head set stopped working in one ear, we received a better model at no cost.

Totally important thing to buy when buying ah gaming equipment.

We just replaced a headset for kiddo and love that he was able to find a working headset.

Excellent choice to add this to my purchase and I will be happy to used

The agents are always incredibly headstrong about ensuring that not only my questions are answered, but also that I understand the answers given. Keep up the good work, Geek Squads of Lady Lake and Ocala!

Love the warranty protection what a great way to protect your purchases.

I haven't had to use it but it seems like a really good deal and last 2 years and you never know what could happen for control in 2 years

Bought as an additional layer of security. When I've had bad luck with things and required to rely on this service or repair in the past, Best Buy has often provided good support. Definitely worth every penny, as industrial goods are simply not as lengthy as we could have imagined mostly in past.

I purchased the Geek Squad Service just incase I needed it but so far I haven't had to use it. I think it is a awesome service to have, I know someone that has used it personally and they love it.

Greatest insurance invented, HIGHLY HIGHLY RECOMMEND

Geek squad has great knowledge and customer service, saves a lot of headaches