Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 6,380 reviews
  • Rated 5 out of 5 stars

    Protection Plan is a Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my Nintendo Switch Pro Controller. The Geek Squad has always been fair in the past and I see no reason to go without protection should there be a warranty issue or accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    please do get this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i really like it thank you for this, it nice and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have Insurance to back my purchase in case of accidents or normal use breaks my item. Sometimes it’s better to just have the insurance as opposed to not. Pays for itself sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended guarantee and when I needed to used it’s work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for any accessories you buy from Best Buy because it protects you incase anything goes wrong. In a world of technology everything can go downhill very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting protection on products i buy. Can always count on geek squad to always help no matter what

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek sqaud protectui plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always taken great care of my family and i on every purchase. Always easy to talk to, very informative and helpfull. I always recommend buying there support warrenties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but nice to know Best buy has my back is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes is a best buy for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but nice to know Best buy has my back is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy-Cons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have for buying Nintendo Joy-Con controllers hands down. Eliminates the hassle of being short a controller while you wait for them to be repaired. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad/iPhone service was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan and services received were worth it and all my stuff is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad warranty is always a must when purchasing high end products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan out there hands down. Terri words for you, get it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Videogame Accessories!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Nintendo Switch Pro Controller and I'm happy with the value because the warranty helped cover any of the potential damages that are often associated with the Pro Controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Best gamimg controller. I use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick process I really liked how little hassle they give

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was plainly offered at the register. It guaranteed fixing and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the extra warranty b/c you never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insure your product!!! Can NEVER!!! be too careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are there for you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad know their stuff when it comes to things malfunctioning! they get to the point and are swift with their answers as to why the item is malfunctioning

    I would recommend this to a friend