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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 6,383 reviews
  • Rated 5 out of 5 stars

    Geek Sqaud is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway good to have the geek squad warranty, because the manufacturer warranty always suck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This should be called smart squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but knowing how this is my 3rd controller i purchased in 2 years. This service is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan for my controllers. They are so expensive and this just helps put a cushion on the usual wear and a tear a controller goes through and the occasional mishaps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service when my head phones quit working! They were happy to help me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to offer for products i like this and recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money to have peace of mind for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. You can literally switch to a new one without having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service not that the controller needed it since Xbox makes good controllers now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very helpful product! It’s does come with good features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal and and very helpful in my concerns for my surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My speaker had malfunction and they gave a refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always give you a return !!! Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We often get the 2 year Geek Squad coverage on items and have never had a problem. They take care of everything, otherwise we wouldn't continue to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent. It is a great product. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for what they provide, especially for accidental replacement. Very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me a lot, thanks to the fact that accidents happen, you never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It really works and worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should purchase this protection on every product you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good deal.. highly recommended and hassle free replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no compliance with the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous experience with The geek squad has always been pleasant so I'm going to hope for the same. Peace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A headset I bought started shorting out within a month and I'm so grateful I had the replacement. It was super easy to return and I got a gift card for the amount of the headset. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad protection because this product isn't the most reliable, yet it is the only one that works with my 15-year-old son's Nintendo Switch. Peace of mind for a small cost.

    I would recommend this to a friend