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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 6,383 reviews
  • Rated 5 out of 5 stars

    Geek squad is a go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not pay the extra for qeek squad for all your devices. It’s covered if you have accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Exactly what I needed. I would definitely do this again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t sweat it. Get covered by the best warranty only by BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended this for any and all electronics purchases. I returned equipment that failed and received a full refund. This is way better than dealing with similar warranty programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to use this option for back up. You never know when you will need the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good in attending me when recommend this 20 buddy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS A MUST GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful for whenever your technology decides to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t regret it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever, i always get protection plans on my headsets so when it goes out eventually due to Normal wear/tear I just come back and get another one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things seem to be made with subpar quality these days. This insurance is a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in person warranty service is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend a Best Buy geek squad warranty. One of the best warranties you can get out of all the retail stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case anything happened to my ps5 controller. But I'm certain that it will come in most handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Available & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always available no complaints hands down the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having as a back up and always hassle free when needing help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this service has really been the best decision. We have toddlers and accidents happen and they helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek sqad! Most of the time they just give you a brand new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are great for the just in case that are always going to arise and at the worst time. I have been a bestbuy customer since the 90s and used the warranty multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended getting the geek squad protection from Best Buy. It’s worth it in my opinion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller, Crazy Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5, so I love this controller. However, the stick drift has made this my 4 replacement in almost 2 years. I have sense upgraded to the Edge controller.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad made it easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to return easily due to deffective connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extra protection from Best Buy and have used it several times. They make it so easy if you ever have a problem, I will never shop electronics anywhere but Best Buy

    I would recommend this to a friend