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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 6,383 reviews
  • Rated 5 out of 5 stars

    Replace everytime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squads Replacement policy is top tier and will never fail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a no brainer for me. My son is always breaking his controller through constant use and for the price and time frame for replacement, I know it will more than pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan for my devices all the time just so i can fell safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services with geak squad team, I’ve never had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental protection plan has came in handy quite a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get there warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend No question asked They will swap it for a New product. I always get a warranty for all my stuff at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeably I’m excited to have purchased this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement services are efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable technology services, and excellent customer service reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Replacement useful to have when braking it get it replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re pretty quick installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was good I used to like them so much Pretty awesome. I like them very much. They help you a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it be ause boys are not careful lol but its good to have insurance so you can get a brand new one for free!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad Returning items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me with my return. Old headset was not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy the protection plan. I brought in my broken headset and they replaced it immediately with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nice easy to use i really like it.on my xbox x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The afents have always been helpful for all of our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They solve my concerns and questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to offer customers on products would recommend to all!

    I would recommend this to a friend