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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,383 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Incase I have a problem with the Item that I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a no-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any electronics without the protection plan anymore. Best buy makes it so easy to return something that's faulty and be right back in business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty for my sons gaming headset. Have not use it yet, but I know it will be handy when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental plan because you never know what you can encounter and it is worth spending a little more to be safe than sorry

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and geek squad went above and beyond to make sure everything from my old computer was transferred to my new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Controller swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support employee help me with entering I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team definitely recommend awesome to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but the service as advertised sounds amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works so fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is literally so helpful they are quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team is always amazing and beyond helpful to sure the issue is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have the Geek Squad Protection with Best Buy. This service is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i buy i have to put warranty on it because you just never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Child proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got wired headphones for my child.. of course it didn't last for the price... Best buy replaced it no questions. Easy return process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair or replace it free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have warranty coverage if equipment’s not working properly or not work at all! Replacement free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money can buy. highly recommend! The ease of using the warranty. You don't have to worry of something going wrong with your new purchases. Best Buy makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesirr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set ever would refer anybody to get it really!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this, they stand by their products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this warranty, Best Buy stands by their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son mounted it himself was very easy and simple to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for piece of mind on the rare occasion I have something faulty or break geek squad is always hassle free on repairs and replacements.

    I would recommend this to a friend