Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 6,383 reviews
  • Rated 5 out of 5 stars

    Product repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for if your purchase needs to be serviced, depending on the problem they will attempt to fix it in store or ship it out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty. I put it on everything i buy great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might as well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it… seeing as how most controllers I’ve had tend to breakdown by about 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the service offered and coverage extend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me another controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item I use it everyday it helps me out very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Had an issie with a controller. It was replaced no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen. This protects your wallet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacing items. Well worth it! Way easier on the pockets than buying another item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a cintroller for ps5 and replaced without any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fellow Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad service I actually need to take my Apple Watch to them to see if they can save it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty with electronics. My son loves his games so warranty is a must for us. Definitely a huge help! They are quick and easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was easy and quick to do what i had to do there, I would like a sight that can explain what gets covered on your product a phone cover plan compared to that of a controller for example but overall a nice experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service always good store for all electronic needs thank you.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes on sale quite frequently and gets the job done just aswell as more expensive options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A overall good service to be provided for any and all electronic or other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had stick drift and geek squad helped me out !!! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself, honestly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems expensive, but comes in handy. You'll use it and be glad you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won’t need but nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it is nice peace of mind in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best ever hands down the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming controllers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my ps4 controller which is prone to stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth paying a few extra bucks for the peace of mind on expensive or rare electronics.

    I would recommend this to a friend