Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6387 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 6,387 reviews
  • Rated 5 out of 5 stars

    Always get these

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always good to get with your devices as you will not have to pay for repairs or buy a new one if it breaks on you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loveee Geek squad They Aree The Best in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works the insurance is real and you will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me feedback

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly comfortable and great audio quality, would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad if they can’t fix it they replace it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service really worth it will always buy the guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was super friendly and helpful with ordering a new headset to replace my broken one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coverage Ever!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is by far the best coverage you can get. There is no service with better protection for your gadgets. Geek Squad for Life!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection is always worth the price. Always fixes any issue you have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to replace a defective unit with no issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use but I’ve seen it be used before, it’s reliable and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get prompt and professional service. They are very patie t also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have depending on the item it will be worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is really worth the cost. They are pretty good about any issues that come up with the product and the customer service is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love doing any kinds of services with best buy….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my turtle beach headset and one of the employees gave me a recommendation on a new pair. The headset has worked great and I appreciate them for telling me about the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warranty So Worth It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always invest in this with the controllers, as they are used so much and there can be glitches after a while if the controller gets "tired" ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any item!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for any item as it’s great and pays off in long run if anything ever happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to get the replacement service. Especially if the item cost over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing product to use for any person. Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great buy when i go to best buy! They never fail, plus i know what I'm getting when i order.

    I would recommend this to a friend