Customer Ratings & Reviews

Great feeling to have knowing if so thing goes wrong I can go to the store an get a replacement

I definitely recommend the extended protection. Never had a problem with it.

Guys order my new set and got it next day. No fuss no headache

Very easy process to get help i will always put geek squad on my purchases and very resonable prices

Its overall ok, the keyboard often loses bluetooth connection despite being right next to the computer. I now only use the mouse and have tossed the keyboard. And yes, I've changed the batteries multiple times.

I don’t remember what this is for but BUY IT!!!!!!

I get this for my Xbox elite controllers which never used to last more than a year before needing to be replaced. My current controller is still going strong after 13 months so I’ll keep it until I get closer to the 24 month limit (or it’s starts to wear out)

They can fix almost anything at a great price. My controller was broken and they replaced it easily and fast

Great product, Would buy again just to make sure my items are safe.

Best Buy has the most amazing protection plans. They are so helpful in communication so customer worthy when it comes to tending to us just an amazing job they do.

This has saved me as the Xbox controllers tend to have a short life. Was able to return and get a new one even after the Microsoft warranty expired. Very easy - love the geek squad warranty!

Great keyboard works well I recommend this to anyone looking for a good keyboard

With the cost of items these days, this is a no brainer for certain items. For example, Game Controllers, Tablets, phones, PC components and so on. Anything that takes a lot of wear and tear in normal use.

Geek squad in one of the best for gaming. There controller feels rlly help my aim and game play so I definitely recommend these idea and I also love there things they make

Geek squad for the most part are very hopeful and it’s quick sometimes. If you have an appointment it’ll be faster. The wait time does take a while which sucks

Always a great way to keep your electric covered in case of a faulty product

Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!

[Employee of bestbuy] One of the best products I've ever gotten and used and i happy to say that this is one of my favorites

Bought it for a real Xbox controller due to having one made from garbage by SCUF that lasted 2 months. Hopefully I don’t have to use the replacement warranty on a real Xbox controller.

The agents were wonderful. Completely respectful of my home. I accually left them inside the house so i could finish working on my brothers truck. They come got me when they were done and explained everything to me to the tee. I think the house was clean then it was when they got there. Thanks guys,thanks best buy