Customer Ratings & Reviews

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.

Best buy is the best for gaming needs and the geek squad is always there to help with everything

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!!!

Every time i have had an issue with my products at best buy my geek squad protecting has always been a live saver and they do what they promise. that is why i always continue to support best buy and their protection plans protecting my investments. thank you guys for giving me a piece of mind.

The geek protection is a great value for the saving of getting your broken items replaced. If you purchase alot of your items here then this is great for the extra money. But if you don't purchase more than 3 items that are of great value the probably best just getting the warranty on the side.

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

recommend at all times will save you from losing money in the end

This is smart. I got a PS5 in Nov, by January i already had controller drift. PS was/is being a dick about covering the warranty and fixing it so i bought a new one, and got the Geek Squad protection. Anything goes wrong in 2 yrs, brand new controller. Considering it only took 3 months for the original to go bad, I foresee myself using this one!

Amazing service. Makes life way easier if your not tech savvy like myself

They are very helpful to our questions and concerns. They don’t rush you off. They seem to understand our concerns and fully explain for understanding.

Works just right.. geek squad always comes through.

Good product works well and functions as it’s suppose too.

Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

Haven't had to use it yet but appreciate the cover on my product! Be safe get protected!

The agents did a great job and would recommend this service to anyone

Every purchase needs a warranty. You can’t go wrong with this

My son's controller broke and the geek squad got me an appointment the next day! Very fast service ☺️

It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it