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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6616 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 6,616 reviews
  • Rated 5 out of 5 stars

    Conveniently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled everything appropriately and conveniently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad. Theyve always done a great job repairing or replacing anything under the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome insurance super awesome store I love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud VR 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped with our broken Vr, Eva’s hassle free and fast! My son was static that he received a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed equipment very promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help tremendously in setting up all devices and I've not had issues since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty usually works well but havent had tonuse it yet to know for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADSET INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must have accidents happen and Best Buy makes it a very easy process to get you a replacement!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommend

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Practically a no brainer for any electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty recommented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended, as Sony has cheaped out on replacement controllers. I am on my second replacement, after the original worked well for many years. First replacement fell to controller drift after 1 year and is not usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s wonderful how it blocks out all of the background noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolve any issue fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage. I dont think twice to get coverage for anything that i buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is great if you buy electronics, specially controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was super quick and helpful with getting my PS5 controller and in the color I wanted!! They also made the transaction quick and easy so that I can get in and out quickly so that I could go home and try out my new controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came here for my phone to get fixed geek squad was amazing. Only took about a day to fix and the devices back in my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member was very helpful. Great services. Help me with my purchased history and was very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting especially for electronic. If something happens you you can exchange for a new one thats if they still have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this service for an xbox controller since they dont last long the wear and tear it's pretty good idea to use this if you want to make sure you get the full use out of it weather it expires sooner later or if the controller last that long never know

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Cant go without

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Cant go wothout it. Needed for all my purchases at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend an backup then none! With protection or whatever u want to call it it better and indeed to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service you could ask for. The employee that helped me, went above and beyond. Definitely worth the service!!!

    I would recommend this to a friend